Sunday, 11 February 2007

Voice recognition bitch

Ok, so I have recently moved. There are lots of tedious chores to do following any move, one of which was changing over my TV license to avoid getting led away in chains for criminality. So I call the centre. As is so often the case, this company value me so poorly they refuse to greet me with a living person, instead offering me a female robot voice with an incredibly patronising tone. I then have to converse with this dead thing. "Please give the tv license number", it said. So I did. In very clear and precise tones. "I'm sorry, I didn't understand that", said the voice, for all the world sounding as if it was addressing a child or someone with severe learning difficulties. So I repeated the number - perhaps with a little more volume and venom than before. After all I am only human and am entitled to get angry with inanimate objects. "I'm sorry, I still cannot understand you". Despite knowing that the robot woman was incapable of comprehending even the most rehearsed and measured phrases I found myself shouting "...THEN WHAT'S THE POINT OF YOUR EXISTENCE?" down the phone at her. This shit never happened with C3PO.

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